Frequently Asked Questions

Collapsible content

Why do you specialize in Arabian and Middle Eastern fragrances?

At Petit Parfum, we’re proud to specialize in Arabian and Middle Eastern fragrances — a category that’s capturing global attention but remains underrepresented and often hard to access in many markets.

These fragrances are renowned for their:

  • Luxurious ingredients like oud, amber, musk, rose, and exotic resins.
  • Bold, long-lasting formulas with incredible depth and sillage.
  • Artful complexity, rooted in centuries-old perfumery traditions

For a long time, Arabian perfumes were largely inaccessible outside of the Middle East. Even now, many of these beautiful scents aren’t stocked in mainstream stores, and full bottles can be expensive or difficult to obtain. At the same time, they’ve been growing in popularity, especially among fragrance lovers seeking something unique, opulent, and unforgettable.

We created Petit Parfum to bridge that gap — offering authentic, hand-decanted Arabian fragrances in affordable, travel-friendly sizes, so you can explore their richness without the commitment or the cost.

Whether you're new to Arabian perfumery or already obsessed with the warmth of oud and the glow of amber, we’re here to help you discover your next signature scent — one spray at a time.

Are your perfumes authentic?

Yes — we only use 100% authentic, original fragrances sourced from authorized retailers or official distributors. We do sell dupes, clones, or inspired scents but they are clearly labelled as such.

What is a perfume decant?

A decant is a smaller portion of a fragrance transferred from a full-size bottle into a travel-sized vial. It allows you to try the real scent before committing to a full bottle.

How are the decants filled?

Each decant is hand-filled using dedicated syringes, ensuring no air enters the perfume. This preserves the scent’s integrity, strength, and character.

What sizes are available?

We currently offer decants in 3ml, 5ml, and 10ml leakproof glass vials with metal atomizers. These are ideal for sampling, layering, or travel.

How long will my order take to ship?

Orders are processed within 2–4 business days, and shipping times vary depending on your location.

Do you ship outside of Canada?

At this time, we are not shipping outside of Canada. We’ve made this temporary change due to increased shipping costs, customs delays, and reliability concerns.

Right now, we’re focused on serving our Canadian customers with fast, affordable, and secure delivery.

We hope to resume U.S. shipping in the future, and we’ll share updates as soon as it becomes available again.

What happens if a decant breaks during shipping?

Contact us with a photo. We will ensure your satisfaction.

What happens if my package is lost or delayed?

Once an order leaves our facility, it is in the care of the shipping carrier. We are not responsible for lost, stolen, or delayed packages.

If your tracking shows an issue, we recommend:

  • Contacting the shipping carrier directly with your tracking number.
  • Checking with neighbors or your local post office in case it was misdelivered.

We’ll always do our best to support you, but please understand that we cannot issue refunds or replacements for packages once they are handed over to the carrier.

What if my package was sent with free, untracked shipping?

If you choose our free, untracked shipping option, please note that we are unable to provide tracking updates or guarantee delivery once the package has been mailed.

For transparency, we record video proof of mailing for all untracked shipments. Once handed over to the carrier, the package is no longer our responsibility, and we cannot issue refunds or replacements if it is lost or delayed.

If you’d like full delivery protection, we strongly recommend selecting a tracked shipping option at checkout.