Refund policy

Return and Refund Policy

At Petit Parfums, we take pride in offering authentic fragrances, decanted by hand with care and precision. Every sample is filled from genuine, original bottles to ensure you experience the true scent exactly as the fragrance house intended.

Due to the hygienic and personal nature of fragrance, all sales are final. We are unable to accept returns or offer refunds on decants or sample vials, even if the scent is not to your personal preference.

We encourage you to explore and experiment—decanting is a wonderful way to discover new favourites without the commitment of a full bottle. However, scent is subjective, and you may occasionally receive a fragrance that doesn't suit your taste.

Please Note:

  • All fragrances are 100% authentic.
  • Each sample is hand-decanted into a sterile, leakproof vial using a dedicated syringe.
  • We do not dilute, alter, or tamper with the original fragrance.
  • We do not offer refunds or exchanges for dislike of scent, allergic reactions, or accidental orders.

If there is a shipping issue (e.g., damaged or incorrect item), please contact us within 48 hours of delivery with photos, and we will gladly assist. We also recommend shipping protection - $0.99/order.

Thank you for understanding and supporting our small business!