Shipping Policy

At Petit Parfums, we strive to ensure your fragrance samples arrive quickly, securely, and in perfect condition. Each order is carefully packed with care and attention to detail.

Processing Time

  • All orders are typically processed and shipped within 2–4 business days.
  • During high-volume periods (holidays, sales), processing times may be slightly extended.

Shipping Rates & Methods 

Temporary Shipping Update – Canada Post Strike

Due to the ongoing Canada Post strike, please note the following changes to our shipping policy:

  • We will continue to offer Free Shipping during this time.
  • A minimum order of $25 is required to qualify for free shipping.
  • Shipping times may be delayed as we adjust to available courier alternatives.

We appreciate your patience and understanding as we work to ensure your orders are delivered as smoothly as possible.

Canada

  • Free Lettermail - NO TRACKING - available for orders up to $79.99
  • Standard (with tracking) orders under $80 CAD - $9.99
  • Standard (with tracking) orders over $80 CAD - FREE

Continental US - Update

We currently ship within Canada only.
At this time, we are not offering shipping to the United States. We hope to resume U.S. shipping in the future and appreciate your understanding.

Packaging

  • All decants are securely packaged in leakproof, travel-friendly vials.
  • Orders are padded to prevent damage in transit.

Damaged Packages

  • If your package arrives damaged or is missing items, please contact us within 48 hours of delivery with photos, and we’ll do our best to resolve the issue.
  • We are not responsible for packages lost due to incorrect shipping information provided at checkout.

Tracked Shipping

For peace of mind, we recommend choosing a tracked shipping option at checkout. This allows you to follow your order and ensures you are covered in case of delivery issues

Free / Untracked Shipping

If you select free, untracked shipping, please understand that:

  • We cannot provide delivery updates once your package has been mailed.
  • We take video proof of mailing for every untracked shipment.
  • We are not responsible for lost, delayed, or stolen packages shipped without tracking.
  • Refunds or replacements will not be issued for untracked shipments.

Refund & Return Policy

At Petit Parfums, we take pride in offering authentic fragrances, decanted by hand with care and precision. Every sample is filled from genuine, original bottles to ensure you experience the true scent exactly as the fragrance house intended.

Due to the hygienic and personal nature of fragrance, all sales are final. We are unable to accept returns or offer refunds on decants or sample vials, even if the scent is not to your personal preference.

We encourage you to explore and experiment—decanting is a wonderful way to discover new favourites without the commitment of a full bottle. However, scent is subjective, and you may occasionally receive a fragrance that doesn't suit your taste.

Please Note:

  • All fragrances are 100% authentic.
  • Each sample is hand-decanted into a sterile, leakproof vial using a dedicated syringe.
  • We do not dilute, alter, or tamper with the original fragrance.
  • We do not offer refunds or exchanges for dislike of scent, allergic reactions, or accidental orders.

If there is a shipping issue (e.g., damaged or incorrect item), please contact us within 48 hours of delivery with photos, and we will gladly assist.

Thank you for understanding and supporting our small business!