Shipping Policy

At Petit Parfums, we strive to ensure your fragrance samples arrive quickly, securely, and in perfect condition. Each order is carefully packed with care and attention to detail.

Processing Time

  • All orders are typically processed and shipped within 2–4 business days.
  • During high-volume periods (holidays, sales), processing times may be slightly extended.

Shipping Rates & Methods 

Updated Shipping Policy

We’re happy to share that postal operations have resumed.

To ensure faster and more reliable delivery, we will no longer be offering untracked lettermail. All orders will now be shipped with tracking for your peace of mind.

Shipping Rates:

  • Free Shipping on all orders over $40 (CAD)
  • $6.95 Flat Rate Shipping on orders under $40 (CAD)

We remain committed to offering affordable and dependable delivery options so your fragrances arrive safely and on time.

Once your package has been handed over to the courier, Petit Parfums is not responsible for any delays, lost, or stolen packages during transit. We recommend contacting the shipping carrier directly if any delivery issues occur after dispatch.

If you have any questions or concerns about your shipment, please don’t hesitate to reach out, we’re always here to help as best we can.

Thank you for your continued support of our small business!

Canada

  • Standard (with tracking) orders under $40 CAD - $6.95
  • Standard (with tracking) orders over $40 CAD - FREE

Continental US - Update

We currently ship within Canada only.
At this time, we are not offering shipping to the United States. We hope to resume U.S. shipping in the future and appreciate your understanding.

Packaging

  • All decants are securely packaged in leakproof, travel-friendly vials.
  • Orders are padded to prevent damage in transit.

Damaged Packages

  • If your package arrives damaged or is missing items, please contact us within 48 hours of delivery with photos, and we’ll do our best to resolve the issue.
  • We are not responsible for packages lost due to incorrect shipping information provided at checkout.

Refund & Return Policy

At Petit Parfums, we take pride in offering authentic fragrances, decanted by hand with care and precision. Every sample is filled from genuine, original bottles to ensure you experience the true scent exactly as the fragrance house intended.

Due to the hygienic and personal nature of fragrance, all sales are final. We are unable to accept returns or offer refunds on decants or sample vials, even if the scent is not to your personal preference.

We encourage you to explore and experiment—decanting is a wonderful way to discover new favourites without the commitment of a full bottle. However, scent is subjective, and you may occasionally receive a fragrance that doesn't suit your taste.

Please Note:

  • All fragrances are 100% authentic.
  • Each sample is hand-decanted into a sterile, leakproof vial using a dedicated syringe.
  • We do not dilute, alter, or tamper with the original fragrance.
  • We do not offer refunds or exchanges for dislike of scent, allergic reactions, or accidental orders.

If there is a shipping issue (e.g., damaged or incorrect item), please contact us within 48 hours of delivery with photos, and we will gladly assist.

Thank you for understanding and supporting our small business!